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What does a cancellation or rebooking depend on? chevron_right
In which cases is a free cancellation possible? chevron_right
How can I use my martiGO.com cash voucher? chevron_right
Are name changes on booked tickets possible? chevron_right
How can I exchange my date of flight? chevron_right
How do we get refunds and how long do they take? chevron_right
Can I make changes in my hotel booking? If yes, how? chevron_right
Is it possible to exchange every type of flight ticket? chevron_right
Can I cancel my flight ticket? chevron_right
Why was not I admitted to the flight even though I had a ticket issued for the flight? chevron_right
How much will I get back if I cancel my flight ticket? chevron_right
What do I do if my flight is cancelled or my flight time is changed? chevron_right
How much refund money will I get if the airline cancels my ticket? chevron_right
Can I transfer my ticket onto the name of someone else? chevron_right
How can I get the money for my flight ticket refunded? chevron_right
I have not received an answer regarding the refund of the flight ticket, what should I do? chevron_right
Is it possible for me to buy tickets for other people? chevron_right
What can I do if the departure time of my flight changes? chevron_right
What can I do if I miss my transfer flight? chevron_right
What should I do if more money has been withdrawn from my card than the total amount? chevron_right
I received the error "Payment failed". What do I have to do? chevron_right
Can I pay in installments when purchasing a flight ticket? chevron_right
Can I buy a flight ticket without using a credit card? chevron_right
What is Security Code (CVC)? Where can I find this code? chevron_right
Which booking classes are available? chevron_right
Which payment methods do I have on martiGO.com? chevron_right
What is the next step, if the payment was approved but there is a problem with the confirmation of the ticket? chevron_right
What happens if during the payment the price of the ticket changes? chevron_right
Which payment methods can I use when paying for a ticket at martiGO and which security precautions are in place? chevron_right
How to check-in online? chevron_right
What is a PNR, for what it is necessary and where do I find it? chevron_right
What is online Check-in? chevron_right
How does the check-in take place at the airport? chevron_right
How can I check-in through a mobile device and why do I need it? chevron_right
What is the Check-in deadline? chevron_right
Do I have to print the tickets from martiGO.com? chevron_right
What is the boarding pass and how do I get it? chevron_right
How long before the flight do I have be at the airport? chevron_right
Do I have to take the printed version of my flight ticket? chevron_right
Can I make reservations for my flights by phone? chevron_right
How and when do I receive my ticket? chevron_right
How much do I have to pay to exchange my ticket? chevron_right
I haven't received my boarding pass yet and my flight is within 24 hours. What do you want me to do? chevron_right
What happens if I go to the airport without a boarding pass? chevron_right
What is classified as online Check-in? chevron_right
How is it possible for me to get my boarding pass? chevron_right
Where can I find my e-ticket number and how can I get it? chevron_right
The price of the flight ticket went up before I could complete the purchase. What should I do now? chevron_right
When is it possible to begin with Online Check-in? chevron_right
Do I have to check in for flights with a stopover? chevron_right
What happens if my seat is sold to someone else? chevron_right
Can I choose my seat for my travel on the plane? chevron_right
Can I pay for my flight ticket with my miles? chevron_right
Can I use my return ticket even if I have not used my outbound ticket? chevron_right
What do I have to take into consideration with my hand baggage? chevron_right
What do I have to take into consideration when flying with pets? chevron_right
What are special devices and how can I take them to my flight? chevron_right
What do I do if my baggage does not arrive at my destination? chevron_right
What can I carry in my cabin baggage and checked baggage? chevron_right
What are the hand baggage limits in airplanes? chevron_right
What do I have to do if I want to take extra luggage with me? chevron_right
I have a wheelchair. Which points must I take into account? chevron_right
What are the cabin baggage rules and and what are things that passengers can carry? chevron_right
Which items can passengers take with them in special baggage? chevron_right
Prohibited items in luggage chevron_right
What are hand luggage restrictions? chevron_right
What can I do in the case of damaged luggage? chevron_right
Is it possible to transport pets? chevron_right
How can I carry a stroller? chevron_right
How can I use a wheelchair? chevron_right
My luggage is lost, what should I do? chevron_right
What happens to my luggage on flights with a layover? chevron_right
What are the travel warnings of foreign ministries and how can I notify myself? chevron_right
What happens in case of bad weather? chevron_right
Do I need to get vaccinated before going abroad? chevron_right
How many months of validity must my passport have for before my flight? chevron_right
Can I get help from martiGO for my visa application? chevron_right
I renewed my passport after buying a ticket, and now I have a new passport number. What do I have to do? chevron_right
I am an Austrian/German citizen, do I need a visa to travel? chevron_right
What is Visa? chevron_right
How do I get a Visa? chevron_right
What are the requirements for obtaining a visa? chevron_right
How do I get a D visa in the course of a marriage and how does the first trip take place? chevron_right
Important information about entering another country chevron_right
What are packages / branded fares at flights? chevron_right
What is Business Class? chevron_right
What is Economy Class? chevron_right
What is First Class? chevron_right
Is food offered to passengers on every flight? chevron_right
When and how can I get my e-ticket? chevron_right
Is it possible for me to buy a ticket for my unborn baby? chevron_right
Which travel classes are there on an airplanes? chevron_right
I got my 3D Secure code but the page is not loading chevron_right
My 3D Secure code did not come. What do I have to do? chevron_right
What is the meaning of 3D Security and how is it applied? chevron_right
I received and entered my 3D code, but the process could not be completed. What do you want me to do? chevron_right
Is martiGO.com secure? chevron_right
How is the security of payment transactions ensured? chevron_right
How can I book a travel insurance for a more cheap price? chevron_right
Which credit cards can I pay with? chevron_right
What is Duty-Free? chevron_right
How is it possible to make airport transfer? chevron_right
What is a Lounge? chevron_right
What are the procedures to be completed at the airport? chevron_right
Can I take liquids from duty-free shops in hand baggage on the plane? chevron_right
How long in advance should I arrive at the airport? chevron_right
What happens to my baggage after my transfer to the next flight? chevron_right
Why martiGO.com? chevron_right
How can I contact martiGO.com? chevron_right
Why is martiGO.com always cheap? chevron_right
Membership Registration on martiGO.com chevron_right
Why should I take a travel insurance? chevron_right
Why should I take the travel insurance through martiGO.com? chevron_right
Which diseases and circumstances prevent me from traveling by plane? chevron_right
Is it possible for my child to travel alone? chevron_right
What should I do if my name is misspelled on the ticket? chevron_right
Visa exemption for travel to the United States chevron_right
Why do I have more than one boarding pass for my flight? chevron_right
How many baggages can I take with me to my flight? chevron_right
What is flight dizziness (Jetlag) and how to overcome it? chevron_right
Soon I will travel by plane for the first time. What are your suggestions? chevron_right
New regulations for visa-free travel to Canada chevron_right
When is the cheapest time of year to fly? chevron_right
What are the age limits for adults, children and babies? chevron_right
What are the special services provided for flights? chevron_right
Information for Those Who Travel by Plane for the First Time chevron_right
How can I overcome Jetlag? chevron_right
What is CIP? chevron_right
Which diseases hinder the passenger from travelling by plane and what is the status of pregnant women? chevron_right
What is an e-ticket? chevron_right
Is there a catering service on the flight? chevron_right
Fear of flying? chevron_right
Is there an accident risk during flights? chevron_right
What are plane turbulences? chevron_right
Is the usage of electronical devices during flights permitted? chevron_right
What is a jetlag? chevron_right
How do I get a passport for my children? chevron_right
How does a flight differ in times of Covid-19 pandemic? chevron_right
How to be prepared for landing during a flight? chevron_right
What to do when flying with children? chevron_right
What is the Price Alarm? chevron_right
What is a Charter Flight? chevron_right
What are Miles? chevron_right
When is it possible to get tickets cheap? chevron_right
When can I get my flight tickets cheap for my main vacation? chevron_right
How far in advance can I book a flight? chevron_right
How can I cancel the martiGO price alert? chevron_right
Can I travel by plane when I am pregnant? chevron_right
Is my booking process still active or finalized? chevron_right
Can I reserve a flight ticket or a hotel without buying? chevron_right